Evial Sierra SL

The company, Evial Sierra SL, located in Barcelona, Spain, is the operator of the website Espresso-Line.com, which appears to be an online shop specializing in espresso machines and accessories. It presents professional product images at discount prices on the site, and it claims to be a fast-shipping online shop with premium services. However, the website and the company have poor transparency. It is difficult to find important information about the operator of this website. The company is not very active online either.

The little information that we found about the operator is negative. We found many negative reviews about the operator and even more negative reports about the website named Espresso-Line.com. According to the experience of former users, this online shop is a rip-off. The images in the online shop are fake, and the offer does not actually exist.

The company scheme in detail

While doing our research online, we found a lot of negative reviews from disappointed customers. According to the experience of former customers, the products shown in the online shop are fake and Espresso-Line.com appears to be a scam. Another important trick the operator does is offer a generous discount for existing and non-existing members of the website. It is possible to create a profile to add products in the shopping bin. According to the information from the internet, existing users also enjoy premium support and other advantages.

However, according to online information, this website lures visitors in with special offers and good prices. Most products presented in the online shop do cost more than a thousand Euros, which is the average price for these high-class espresso machines. Any order with a value of more than a thousand euro provides free delivery services, which is another false fact provided by the operator. After payment, which can only be done by credit card, is completed, there will be no further contact with the website or the operator of the site.

This website is not reliable

We found online reviews that mention a scam that comes along when using this website. After a customer makes the necessary payment, no delivery or order will be sent. Additionally, it is worth mentioning that there is no customer support or contact information, so no one can contact the operator of this website.

How to detect a fake online shop?

The Terms and Conditions of this website don’t mention the website’s scheme. In addition, it has no clear company ownership details or legal imprint, which is something that websites are required to have under EU law. The Terms and Conditions have vague and non-binding descriptions about delivery times, returns, and refunds. There’s also no information about customer rights under the EU Consumer Law. Another major red flag is that the legal information is missing. This missing info explains all the important details about secure payment methods and buyer protection. These are all typical indicators of a fraudulent or deceptive website.

Users should always check the reputation of an online shop or any kind of online offer. It is worth checking the reputation before registration or purchasing. Most importantly, reading the Terms and Conditions before registering and making a purchase of any kind on the internet is indispensable. Another sign of an unreliable online shop are the unusually cheap prices or very generous discounts for goods that are actually expensive as seen on this website.

The online shop for espresso machines and coffee accessories gives a clean and modern appearance at first glance. Espresso-Line.com features images of espresso machines and coffee-related products. When seeing this platform for the first time, it is hard to tell or find hints that this is an unreliable online shop. However, the longer you remain on this website, the more suspicious it gets. The platform contains a lot of trust-building phrases like fast delivery and guaranteed quality. Moreover, the website offers high discounts for all products.

This website has a clearly defined target audience and is designed to attract coffee enthusiasts and aims especially for buyers looking for professional or high-end espresso machines and other coffee-related goods. Most buyers of this website are baristas, small cafes, home baristas, or espresso hobbyists looking for good deals. The website appeals to have an international target group while checking out the goods in the shopping bin. It turns out that delivery is possible to all countries all over the world.

Registration process

While using the website, a unique detail is revealed. It is possible to make orders via this website without creating an account. However, it is possible to create a profile on this website before making any purchases. Registering for an account on this platform is easy and quickly done. To create an account, a valid email address and a passport is required. There will be no account verification, which is a first sign of an unreliable online shop according to our experience.

What makes it so unreliable is the fact that users don’t need to verify accounts and can make purchases. After evaluating the pros and cons, it seems customer-friendly to not require a profile, which makes the process of ordering goods from this website fast and easy, but an online shop without user profiles, verification, and other important information seems unreliable and not legit.

The extensive offer

The online shop is easy to handle. The website has a modern design that offers a good overview. At the top of the interface, we see the different areas of the website. Here we find the home area, the blog, and the online shop. There’s also the option to track your order. The online shop includes various espresso machines from different brands.

Most products cost between 1,200 to 1,800 euros. It is pretty obvious that this website aims for coffee enthusiasts and little cafes. Regarding the pros and cons, compared to other websites in the same category, prices are very low, but for common coffee lovers, these coffee machines might appear too expensive

Costs

The costs for the different products presented on the website are generally high, even though it is important to mention that compared to other online shops, the prices appear unusually low. This applies especially for all the premium espresso equipment. Moreover, this website offers discounts up to 50% and more. According to our experience, this is the first sign for an unreliable website. It is highly suspicious for those high-class branded espresso machines. According to the costs, it is also worth mentioning that there is no detailed information on shipping costs, taxes, or handling fees during the checkout.

It is also suspicious that payment is requested up front. And the only payment option is credit card. While making a purchase, there is no information about customer protection or a reform policy. One thing to mention from what we found doing our review on this online shop is that other important information is not provided, like the contact information of the operator. There’s also no link to the customer service, and the platform itself only contains an email address for customer support.

The tricks of this website

The scheme pattern of EspressoLine.com works as follows. It is a professional-looking website with authentic product images and fair design layout to create trust. It displays attractive prices and discounts, especially on high-demand espresso machines and accessories, and uses urgent tactics such as limited stocks or flash sales to pressure quick purchases. The website makes it possible to make an order without creating an account, which allows fast and easy checkout without any registration.

Payment with credit card is the only available payment option. After users make payment, there will be no confirmation email or any tracking number. In some cases, fake shipment information will be provided. Moreover, as mentioned before, there will be no customer service response. The website also does not contain any helpful information about the operator. Customers of this website never receive any goods, and refunds are impossible, making this site not legit.

This online shop for coffee machines and coffee accessories is not trustworthy. Compared to competitors, the prices are unusually low, especially regarding the generous discounts that apply for all products. While doing our review, we noticed that the website does not provide contact information or customer service. There is no refund policy, which is a clear sign of an unreliable online shop. According to the experience of former customers on the internet, payment is requested upfront. Afterwards, there will be no confirmation, email, or tracking ID. The ordered goods will not be delivered, and former customers call it a rip-off.

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Evial Serra SL, Calle Vilapicina, 29, 08031 Barcelona, España

Representative: Juan Manuel Sierra Lebron

Registration data: NIF/CIF: B65009227; VAT: ESB65009227

Email: info@espresso-line.com

Phone: Not available

Company website link: Not available

The online shop does not offer a lot of information about the operator. This is, according to our experience, the first sign of an unreliable online shop. However, the online shop only shows an email contact to the customer support, but there is no more information about how to get in touch with the support of this website or to contact the operator of this platform directly.

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