Dating Lab LTD

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Published:
Reading time: 8 Min.
Category: Onlinedating
Company: Dating Lab LTD

Brief Assessment

Dating sites managed by Dating Lab LTD show no obvious signs of using chat moderators or fake profiles. However, past users have reported issues related to subscriptions, data privacy, and fictitious profiles on many of their platforms.

90%
Risk

At a Glance

Free registration
Intuitive interface
No explicit content
Subscription issue
Many negative reviews
User data privacy
Chatting is costly
No dating apps

Company Information

One great thing about Dating Lab LTD is that it has an official website, thedatinglab.com, making it easy for users to find reliable information about the company. Based on our review, this operator has two offices. One is at 6 Glastonbury Drive, Bishopscourt, Cape Town, South Africa, and the other is at 13 Castle Street, St. Helier, Jersey, JE2 3BT, Channel Islands.

According to the company’s website, the operator of this site delivers successful and profitable dating services to some of the world’s top media brands. The operator proudly highlights its cutting-edge technology, unbeatable security features, and multi-language support to keep things smooth for members across the globe. The site itself is in English and comes with a handy contact form and a helpful FAQ page to guide users along the way.

The Dating Lab LTD scheme in detail

Dating Lab LTD operates several online dating platforms, many of which share a similar homepage layout. Most of them also feature member profiles and success stories on the landing page. So, for unsuspecting users, it is quite difficult to spot any red flags, not even any signs of fake profiles or subscription scams, just by looking at the front page or the Terms of Use section.

Quote from the terms:

No proof of use of chat moderators or subscription issues.

What users really think about Dating Lab LTD sites

A careful look at the Terms of Use page for dating sites managed by this company revealed two key issues. One, the company operates an auto-renewal subscription model, which, according to some platforms, requires users to cancel no later than 24 hours before a payment is due while others give a 48-hour window. On paper, the cancellation policy seems fairly reasonable, but the reality is different based on what most users are actually saying online. The company appears to be running a subscription scam, with most users reporting being unable to opt out of their auto-charges.

User data privacy is another hot topic buried in the Terms of Use for sites run by this company. Just by signing up, users are basically giving the green light for their data to be shared across other platforms owned by the same operator. This is another common concern that many users have complained about online, and from what we found, it’s actually true. The company does have a clause in the Terms of Use page, stating that it reserves the right to use member profiles across its partner sites.

Insight into an Example Platform by Dating Lab LTD: NationSingles.co.uk

Review NationSingles.co
Review NationSingles.co

NationSingles.co.uk is one of the many dating sites managed by Dating Lab LTD. It is professionally presented with no explicit content featured on the landing page or in the members’ area. The site is geared toward people searching for friendship and romance, and from the front page alone, it promises matchmaking magic to help users spark meaningful connections online. It even claims to have brought together thousands of happy, long-lasting friendships.

The site uses a clean white background and bold red fonts that make everything visible. Right at the top of the landing page, there is a charming photo of a happy couple, and beside it, a handy login tab for new users to get started. Just below it, there are several profiles, mostly men and women from England in their 50s and 60s. The footer section is filled with success stories to boost the site’s credibility as a legit dating website. It also includes key pages like Terms of Use, Privacy Policy, Contact Us, and Safety to guide users.

Getting started on the platform

Registering for an account on their platform is free, simple, and takes a few minutes to complete. New users start by specifying their gender and sexual orientation, with bisexual, gay, and straight as the available options. The platform welcomes anyone between ages 18 to 100. Generally, it’s a straightforward process, but there are no selfie, mobile, or even email verification measures, meaning fake users can slip through. In fact, the operator of the site stated in the Terms of Use that they don’t verify users, so it’s up to members to stay alert and tread carefully while using their platform.

Users ought to carefully review the Terms of Use and Privacy Policy to understand how NationSingles.co.uk handles their data. As we have already stated, this dating site is one of the platforms managed by Dating Lab LTD and includes a clause stating that, by registering, users give consent for their profile to be made visible on other platforms managed by the company. They also consent to their data being used for promotional purposes. Therefore, anyone joining should check this out to avoid unpleasant surprises regarding how their information might be shared.

Review NationSingles.co
Review NationSingles.co

Members’ area

The members’ area of this platform has the same layout we’ve seen on other websites managed by the same operator, such as DatingBuzz.co.za and EncountersDating.co.uk. Users view profiles based on their sexual orientation, and the majority of them feature high-quality photos and details like location and age. This section also includes several features, such as “Matches,” where users can see profiles that meet their preferences.

There is also a search bar for users to find and filter members based on who is online, age, location, and more. It makes it easier for users to find their perfect match. Other than that, users have access to a modern chat tool to engage and have fun. It supports photo and video sharing, which makes conversations more enjoyable.

Review NationSingles.co
Review NationSingles.co

The cost of chatting on NationSingles.co.uk

From our experience, joining the platform is free, but we would need to upgrade in order to use the paid features. Having access to the paid features allows us to send messages and reply to supposed users. Premium members can view private photos, see other users who are online, and also see who has viewed their profiles. Subscriptions are set to auto-renew and are available in various packages as outlined below. The platform offers several subscription packages: £9.99 per month for 12 months, £14.99 per month for 6 months, £19.99 per month for 3 months, and £29.99 per month for a 1-month plan. Longer subscriptions significantly reduce the monthly cost.

Unlike most online dating platforms managed by Dating Lab LTD, which have received complaints about subscription rip-offs, NationSingles.co.uk is still relatively new and doesn’t have much feedback yet. However, since it also uses an auto-renewal system and gives users only 24 hours to cancel, it’s smart to be careful. The site is managed by the same company that’s been criticized for subscription issues, so users should exercise extra caution when using the platform.

Summary

Dating sites run by Dating Lab LTD usually look polished and professional, but we advise users to evaluate them carefully before registering. While they don’t openly mention things like the use of fake profiles or subscription issues, reviewing and understanding the clauses can help avoid awful experiences.

There are quite a few online complaints about this company, mostly regarding subscription rip-offs, and some users even claim these platforms use chat moderators to keep conversations going. Therefore, before jumping in, users should assess the pros and cons in this report to get a clearer picture of the kind of experience they can expect.

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Contact Information for Dating Lab LTD

Cape Town Office

Dating Lab LTD

6 Glastonbury Drive, Bishopscourt, Cape Town, South Africa

email: info@thedatinglab.com

Phone: +27 (0) 21 670 9540

Jersey Office

Dating Lab Limited

13 Castle Street, St. Helier,Jersey, JE2 3BT, Channel Islands

Representative: Unavailable

Company registration: Unavailable

Website: https://www.thedatinglab.com/

Contact form: https://www.thedatinglab.com/contact/

FAQ: https://www.thedatinglab.com/help/

The company has two addresses. One is in Cape Town, South Africa, and the other is in Jersey. It offers an official website with a contact form, an FAQ, and an email address for users to reach out. All these details can be found on the Contact page at the top of the landing page.

Available Online Reviews and Reputation

User reviews of dating platforms run by this company are primarily negative although a few are mixed. For instance, SilverSurfersDating.com has seven reviews on Trustpilot, and all of them describe bad experiences. EncountersDating.co.uk doesn’t fare any better, with similarly poor feedback. Other sites under the same operator are reviewed online as well, with users expressing mixed opinions. After thoroughly reviewing user feedback, the most common complaint is about subscription issues. Many users report being unable to cancel auto-renewal charges while others complain about unauthorized charges and no refunds.

Another major issue is user data privacy, with some users complaining that their information is shared with other platforms. Poor customer service also comes up frequently in online discussions about this company. In general, this operator doesn’t have the best reputation, so anyone thinking of signing up on one of its platforms should take time to research, or at the very least, read this detailed report for more insight.

List of Operated Platforms (9 Domains)

  • Dating.ClassicFM.co.uk
  • DatingBuzz.co.za
  • DatingBuzz.com
  • EncountersDating.co.uk
  • Flikvlooi.co.za
  • MySingleFriend.com
  • SagaDating.co.uk
  • SilverSurfersDating.com
  • SoulToSoul.co.uk