Find answers to the most common questions about online fraud, subscription traps and how to protect yourself.
General Questions
What is Checkao?
Checkao is a consumer protection platform that helps identify and warn about online scams, fake shops, and fraudulent companies. We provide detailed reviews and risk assessments to help you make informed decisions.
How do you evaluate companies?
We use a comprehensive evaluation system that includes factors like company registration, SSL certificates, customer reviews, domain age, contact information, and payment methods. Each company receives a risk percentage based on these criteria.
Is your service free?
Yes, accessing our reviews and risk assessments is completely free. We believe everyone should have access to information that helps them avoid scams.
Reporting Scams
How can I report a scam?
You can report scams through our website by providing details about the fraudulent company, including their website, contact information, and your experience. We review all reports and create detailed warnings if necessary.
What information do I need to provide?
Please provide as much detail as possible: company name, website URL, contact details, transaction details, screenshots, and a description of what happened. The more information you provide, the better we can help others.
Will my report be published?
We protect your privacy. Your personal information will not be published, but we may use your experience (anonymized) to warn others about the scam.
Getting Help
I've been scammed. What should I do?
Act quickly:
- Contact your bank/credit card company
- Report to local authorities
- Keep all evidence
- Contact a lawyer - see our lawyer list
- Report the scam to help others
Can I get my money back?
Recovery depends on various factors including payment method, timing, and the specific circumstances. A specialized lawyer can assess your case and advise on the best course of action.
How can I protect myself from scams?
Always research companies before making purchases, check for SSL certificates, read reviews, be wary of too-good-to-be-true offers, and use secure payment methods. When in doubt, check our database first.